Disclaimer

The BioNerve site (the "Site") is an online information service, subject to your compliance with the terms and conditions set forth below.

PLEASE READ THIS DOCUMENT CAREFULLY BEFORE ACCESSING OR USING THE SITE.

BY ACCESSING OR USING THE SITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW.

IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SITE.

BioNerve MAY MODIFY THIS AGREEMENT AT ANY TIME, AND SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING OF THE MODIFIED AGREEMENT ON THE SITE.

YOU AGREE TO REVIEW THE AGREEMENT PERIODICALLY TO BE AWARE OF SUCH MODIFICATIONS AND YOUR OF THE MODIFIED AGREEMENT.

1. Copyright, Licenses and Idea Submissions.

The entire contents of the Site are protected by international copyright and trademark laws. The owner of the copyrights and trademarks are BioNerve, its affiliates or other third party licensors.

YOU MAY NOT MODIFY, COPY, REPRODUCE, REPUBLISH, UPLOAD, POST, TRANSMIT, OR DISTRIBUTE, IN ANY MANNER, THE MATERIAL ON THE SITE, INCLUDING TEXT, GRAPHICS, CODE AND/OR SOFTWARE.

You may print and download portions of material from the different areas of the Site solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials.

You agree to grant to BioNerve a non-exclusive, royalty-free, worldwide, perpetual license, with the right to sub-license, to reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products and services) you submit to any public areas of the Site (such as bulletin boards, forums and newsgroups) or by e-mail to BioNerve by all means and in any media now known or hereafter developed.

You also grant to BioNerve the right to use your name in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto.

You agree that you shall have no recourse against BioNerve for any alleged or actual infringement or misappropriation of any proprietary right in your communications to BioNerve.

TRADEMARKS.

Publications, products, content or services referenced herein or on the Site are the exclusive trademarks or service marks of BioNerve. Other product and company names mentioned in the Site may be the trademarks of their respective owners.

2. Use of the Site.

You understand that, except for information, products or services clearly identified as being supplied by BioNerve, BioNerve does not operate, control or endorse any information, products or services on the Internet in any way.

Except for BioNerve-identified information, products or services, all information, products and services offered through the Site or on the Internet generally are offered by third parties, which are not affiliated with BioNerve.

You also understand that BioNerve cannot and does not guarantee or warrant that files available for downloading through the Site will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties.

You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data.

YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND THE INTERNET.

BioNerve PROVIDES THE SITE AND RELATED INFORMATION "AS IS" AND DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE SERVICE, ANY MERCHANDISE INFORMATION OR SERVICE PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY, AND BioNerve SHALL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY SUCH TRANSACTION.

IT IS SOLELY YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS AND USEFULNESS OF ALL OPINIONS, ADVICE, SERVICES, MERCHANDISE AND OTHER INFORMATION PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY.

DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE SERVICE WILL BE CORRECTED.

YOU UNDERSTAND FURTHER THAT THE PURE NATURE OF THE INTERNET CONTAINS UNEDITED MATERIALS SOME OF WHICH ARE SEXUALLY EXPLICIT OR MAY BE OFFENSIVE TO YOU. YOUR ACCESS TO SUCH MATERIALS IS AT YOUR RISK. BioNerve HAS NO CONTROL OVER AND ACCEPTS NO RESPONSIBILITY WHATSOEVER FOR SUCH MATERIALS.

LIMITATION OF LIABILITY

IN NO EVENT WILL BioNerve BE LIABLE FOR (I) ANY INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICE, OR ANY INFORMATION, OR TRANSACTIONS PROVIDED ON THE SERVICE, OR DOWNLOADED FROM THE SERVICE, OR ANY DELAY OF SUCH INFORMATION OR SERVICE.

EVEN BioNerve OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (II) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE SERVICE AND/OR MATERIALS OR INFORMATION DOWNLOADED THROUGH THE SERVICE.

BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES Daily Health LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

BioNerve makes no representations whatsoever about any other web site which you may access through this one or which may link to this Site. When you access a non-Daily Health web site, please understand that it is independent from BioNerve, and that BioNerve has no control over the content on that web site. In addition, a link to a BioNerve web site does not mean that BioNerve endorses or accepts any responsibility for the content, or the use, of such web site.

3. Indemnification.

You agree to indemnify, defend and hold harmless BioNerve, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing the Service.

4. Third Party Rights.

The provisions of paragraphs 2 (Use of the Service), and 3 (Indemnification) are for the benefit of BioNerve and its officers, directors, employees, agents, licensors, suppliers, and any third party information providers to the Service. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.

5. Termination.

This Agreement may be terminated by either party without notice at any time for any reason. The provisions of paragraphs 1 (Copyright, Licenses and Idea Submissions), 2 (Use of the Service), 3 (Indemnification), 4 (Third Party Rights) and 6 (Miscellaneous) shall survive any termination of this Agreement.

6. Miscellaneous.

This Agreement shall all be governed and construed in accordance with the laws of The United States of America applicable to agreements made and to be performed in The United States of America. You agree that any legal action or proceeding between Daily Health and you for any purpose concerning this Agreement or the parties' obligations hereunder shall be brought exclusively in a federal or state court of competent jurisdiction sitting in The United States of America.

Any cause of action or claim you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred.

BioNerve failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement.

Daily Health may assign its rights and duties under this Agreement to any party at any time without notice to you.

Any rights not expressly granted herein are reserved.

Terms of Service

These terms and conditions outline the rules and regulations for the use of this website.

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use this website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law.

Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Purpose of Use

The information on this site is for educational purposes only. The information provided should not replace the advice given by your physician or health care professional. You should consult your personal physician before beginning an exercise or specialized nutrition program.

As a condition of your using this information, you represent that you are at least eighteen years of age and have the legal authority to accept the terms and conditions, are in good mental health, do not suffer from any mental or physical condition or disability which might render your participation hazardous to yourself or to others, or which would impair your ability to understand this health release.

You understand and agree that the benefits you obtain may vary depending on many factors, including the accuracy of the information you provide, changes in your health and lifestyle habits, and compliance with the program.

You understand and agree that it is your responsibility to consult with your physician regarding any food allergies that you may have, any drug interactions you may have with supplements, and to check the ingredients in all recipes presented.

You understand and agree that if you are on any medications or currently being treated for any illness or condition that you may participate in this program only after consultation with your health practitioner.

Health Disclaimers

Any references to physical or mental health on this website constitutes an educational service consisting solely of general health information. The materials are provided “as is” and without warranties of any kind either express or implied.

(i) Not a Substitute for Professional Medical Advice or Treatment. The website’s content is not a substitute for direct, personal, professional medical care and diagnosis. None of the exercises or methods (including products and services) mentioned on this site should be performed or otherwise used without clearance from your physician or health care provider.

The information contained within is not intended to provide specific physical or mental health advice, or any other advice whatsoever, for any individual or company and should not be relied upon in that regard. We are not medical professionals and nothing on this website should be misconstrued to mean otherwise.

(ii) Health Risks. There may be risks associated with participating in activities mentioned on this website for people in poor health or with pre-existing physical or mental health conditions. Because these risks exist, you will not participate in such activities if you are in poor health or have a pre-existing mental or physical condition. If you choose to participate in these risks, you do so of your own free will and accord, knowingly and voluntarily assuming all risks associated with such activities.

(iii) Accuracy and Completeness. Facts and information are believed to be accurate at the time they were placed on this website. All data provided on this website is to be used for information purposes only. Products and services described are only offered in jurisdictions where they may be legally offered. Information provided is not all-inclusive, and is limited to information that is made available and such information should not be relied upon as all-inclusive or accurate.

(iv) Injuries. You agree to hold us, owners, agents, and employees harmless from any and all liability for all claims for damages due to injuries, including attorney fees and costs, incurred by you or caused to third parties by you, arising out of the activities discussed on this website, excepting only claims for gross negligence or intentional tort.

The products and claims made about specific products on or through this Site have not been evaluated by the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease.

This Site is not intended to provide diagnosis, treatment or medical advice. Products, services, information and other content provided on this Site, including information that may be provided on this Site directly or by linking to third-party websites are provided for informational purposes only. Please consult with a physician or other healthcare professional regarding any medical or health related diagnosis or treatment options.

Information provided on this Site and linked websites, including information relating to medical and health conditions, treatments and products may be provided in summary form. To protect the identity of the author of this product we currently are or may in the future use actors and/or voice actors to present our products.

Information on this Site including any product label or packaging should not be considered as a substitute for advice from a healthcare professional. This Site does not recommend self-management of health issues. Information on this Site is not comprehensive and does not cover all diseases, ailments, physical conditions or their treatment.

Contact your healthcare professional promptly should you have any health related questions. Never disregard or delay medical advice based upon information you may have read on this Site.

You should not use the information or services on this Site to diagnose or treat any health issues or for prescription of any medication or other treatment. You should always consult with your healthcare professional and read information provided by the product manufacture and any product label or packaging, prior to using any medication, nutritional, herbal or homeopathic product or before beginning any exercise or diet program or starting any treatment for a health issue. Individuals are different and may react differently to different products. You should consult your physician about interactions between medications you are taking and nutritional supplements.

Comments made in any forums on this Site by employees or Site users are strictly their own personal views made in their own personal capacity and are not claims made by us or do they represent the position or view of the owners of this Site. Product ratings by any current or previous employees or Site users are strictly their own personal views made in their own personal capacity and are not intended as a substitute for appropriate medical care or advice from a healthcare professional.

Always check the product label or packaging prior to using any product. If there are discrepancies, customers should follow the information provided on the product label or packaging.

You should contact the manufacturer directly for clarification as to product labelling and packaging details and recommended use.

Owners of this Site are not liable for any information provided on this Site with regard to recommendations regarding supplements for any health purposes.

The products or claims made about specific nutrients or products have not been evaluated by the Food and Drug Administration.

Dietary products are not intended to treat, prevent or cure disease. Consult with a healthcare professional before starting any diet, supplement or exercise program. Owners of this Site make no guarantee or warranty with respect to any products or services sold.

Testimonials, Case Studies, and Examples

Testimonials, case studies, and examples found on this website are exceptional results, do not reflect the typical purchaser’s experience, don’t apply to the average person and are not intended to represent or guarantee that anyone will achieve the same or similar results. You should always perform due diligence and not take such results at face value.

We are not responsible for any errors or omissions in typical results information supplied to us by manufacturers or other reputable third parties.

Refund Policy

Your purchase is fully protected by our 180 day returns policy.

In order to obtain a refund under this policy, you must carefully check the terms and instructions found on our shipping and returns policy page here.

Cookies

We employ the use of cookies. By using our website you consent to the use of cookies in accordance with our privacy policy.

Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting.

Some of our affiliate / advertising partners may also use cookies.

License

Unless otherwise stated, we and/or our licensors own the intellectual property rights for all material on this website.

All intellectual property rights are reserved.

You may view and/or print pages from this website for your own personal use subject to restrictions set in these terms and conditions.

You must not:

1. Republish material from this website

2. Sell, rent or sub-license material from this website

3. Reproduce, duplicate or copy material from this website

4. Redistribute content from this website (unless content is specifically made for redistribution)

Hyperlinking to our Content

1. The following organizations may link to our Web site without prior written approval:

1. Government agencies;

2. Search engines;

3. News organizations;

4. Online directory distributors when they list us in the directory may link to our Web site in the

5. Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site

2. These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

3. We may consider and approve in our sole discretion other link requests from the following types of organizations:

1. Commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;

2. dot.com community sites;

3. Associations or other groups representing charities, including charity giving sites,

4. online directory distributors;

5. internet portals;

6. accounting, law and consulting firms whose primary clients are businesses; and

7. educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party’s site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by contacting us from our vendor contact link at the bottom of this page. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

1. By use of our corporate name; or

2. By use of the uniform resource locator (Web address) being linked to; or

3. By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party’s site.

No use of our logo or other artwork will be allowed for linking absent a trademark license agreement.

Anti-Spam Policy

You must strictly comply with any applicable anti-spam acts and regulations. All emails sent in connection with the Affiliate Program must include the appropriate party's opt-out link. From time to time, we may request - prior to your sending emails containing linking or referencing the Affiliate Program that you submit the final version of your email to BioNerve for approval by sending it to your BioNerve representative and upon receiving written approval from BioNerve of your email the email may be transmitted to third parties. It is solely your obligation to ensure that your actions complies with the legislation.

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Reservation of Rights

We reserve the right at any time and at our sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request.

We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

1. limit or exclude our or your liability for death or personal injury resulting from negligence;

2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;

3. limit any of our or your liabilities in any way that is not permitted under applicable law; or

4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

You hereby agree to release and hold harmless us, our affiliates, and their respective directors, officers and employees, from any liability for any injury or adverse reaction which you may experience, or any other claims or damages which may arise from your use of the site or services or products.

Contact Information

If you have any queries regarding any of our terms, please contact us.

Privacy Policy

Your privacy is critically important to us.

It is our policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to this website (hereinafter, “us” or “we”).

We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties.

This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website.

Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, we collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use our website.

From time to time, we may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of our website.

We also collect potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on blog posts.

We only disclose logged in user and commenter IP addresses under the same circumstances that we use and disclose personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to this website choose to interact in ways that require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction. For example, we ask visitors who sign up for a newsletter to provide their email address.

Your Access To and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via our contact page:

• See the data that we have about you, if any.

• Change/correct any data that we have about you.

• Have us delete any data that we have about you.

• Express any concerns you might have about our use of your data.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by our website and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Remarketing

We may use remarketing services to advertise on third party websites (including Google, Facebook and Others) to previous visitors to our site. It could mean that we advertise to previous visitors who may not have completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on search results pages, or a site in the Display Network.

Third-party vendors, including Google and Facebook, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and the ad network’s privacy policy.

You can opt out of remarketing or interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Protection of Certain Personally-Identifying Information

We disclose potentially personally-identifying and personally-identifying information only to those of our employees, contractors and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide services available on our website, and (ii) that have agreed not to disclose it to others.

Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using our website, you consent to the transfer of such information to them.

We will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

Other than to our employees, contractors and affiliated organizations, as described above, we disclose potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of our website, third parties or the public at large.

If you are a registered user of our website and/or have supplied your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with our website and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.

When the user registers on our website to purchase the products or services, they provide us with the email address and automatically agree to receive notifications of advertising, products, offers, services. You can change your marketing preferences or remove yourself from our mailing lists by clicking the "unsubscribe" link in the footer of promotional emails, sending an email to support@biohelpcontact.com. Sometimes it takes time for our system to completely remove it from the database, so we invite you to wait a reasonable time, in which you may receive service-related announcements.

We take all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

We may collect statistics about the behaviour of visitors to our website. We may display this information publicly or provide it to others. However, we do not disclose your personally-identifying information.

Affiliate Disclosure

This site may use affiliate links and earn a commission from certain links. This does not affect your purchases or the price you may pay.

Cookies

To enrich and perfect your online experience, we use “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use cookies to help is identify and track visitors, their usage of this website and their website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using this website, with the drawback that certain features may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to our use of cookies.

E-commerce

Those who engage in transactions with us – by purchasing our services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions.

In each case, we collect such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with this site.

We do not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Assignment

We may change our ownership or corporate organization while providing the Sites and services. We may also sell certain assets associated with the Sites. As a result, please be aware that in such event we may transfer some or all of your information to a company acquiring all or part of our assets or to another company with which we have merged.

Under such circumstances we would, to the extent possible, require the acquiring party to follow the practices described in this Privacy Policy, as it may be amended from time to time. Nevertheless, we cannot promise that an acquiring company or the merged company will have the same privacy practices or treat your information the same as described in this Privacy Policy.

Privacy Policy Changes

Although most changes are likely to be minor, we may change our Privacy Policy from time to time, and at our sole discretion. We encourage visitors to frequently check this page for any changes to our Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Contact Information

If you have any queries regarding this Privacy Policy, please contact us by clicking the contact link on the bottom this page.

Return Policy

Returns

If you are unsatisfied with your product for any reason you will have 180 days from the date of purchase to return the product and request a refund. You may return any Product (as defined below) purchased on tryBioNerve.com in accordance with the terms below:

A return authorization must be requested and approved within 180 days of your date of purchase. You must contact us at support@biohelpcontact.com to request and receive an RMA.

The return authorization number must be included along with your returned product.

Once an RMA is received please return the item and email us back with the RMA and the tracking# so we can track your return. You will have to pay for shipping.

You must return the Product to the address provided to receive a refund at your cost within 14 days of receipt of RMA.

Returned Product(s) must be in good physical condition (not physically broken or damaged). All accessories originally included with your purchase must be included with your return.

For your convenience, the return address for BioNerve is: Fulfillment House Return Address - PO BOX 90129 Lakeland FL 33804

Non-returnable items

Gift cards

Downloadable software products

Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Partial refunds (if applicable)

There are certain situations where only partial refunds are granted:

Book with obvious signs of use

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 180 days after purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at support@biohelpcontact.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@biohelpcontact.com and we will provide you further instructions on where to return the item for an exchange. Please note that we cannot accept exchanges beyond 180 days from the date of delivery.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Still have questions about your return? Contact customer service at support@biohelpcontact.com

Shipping Policy

Processing Time

Please allow 1-2 business days processing time for your order to be shipped. During holidays orders can experience delays to be processed.

If invalid information is provided we will be unable to process your order due to inaccurate or incomplete payment or incorrect address information. Your order processing may be delayed an additional 3-5 business days if invalid information is provided.

***(Note: All shipping addresses are verified through US postal service, if you are unsure of your shipping address, please refer to USPS.com, this does not apply to international orders.

We ship Monday-Friday, excluding weekends and USA holidays.

EXCLUDES WEEKENDS AND PUBLIC HOLIDAYS OR POSTAL HOLIDAYS.

**BioNerve is NOT responsible if the package is not delivered in the guaranteed shipping times as it takes 1-2 business days to process the order and we cannot be held liable for USPS Guarantees.

Domestic Delivery Time - Standard Shipping:

Time in transit depends on the shipping method selected. Please note that time in transit does not include weekends or holidays. All delivery times are estimates. BioNerve is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature.

Refused, Lost, Stolen or Delay in Packages

In case of refusal of a package, the shipping and handling fee will be charged to the payment form selected during checkout and will be subtracted from any refund. For any refused products a refund will not be initiated until the product is received and reviewed by BioNerve team.

United Parcel Service (UPS) is the primary delivery service used. We cannot guarantee replacement of lost or stolen packages shipped via UPS. In case of delays or any situation with your delivery please contact support@biohelpcontact.com. BioNerve is not responsible for any lost, stolen or delayed packages.

***(Note: On very rare occasions international shipping to some countries can take 4-6 weeks. In severe cases 8-12 weeks. BioNerve is not responsible for any delays caused by the destination country’s customs clearance processes. Shipping to certain countries may require additional shipping fees due to the geographical location.)

Cancel Order

Due to high order volume a customer's order goes directly into our fulfillment center to be processed. If the customer contacts within 24 hours after purchase they can cancel their order. If the customer contacts after 24 hours of purchase time then they will not be able to cancel their order. If your order is already processed or has already shipped, we cannot cancel the order. Customers will need to either refuse the package and immediately notify support@biohelpcontact.com of the date it was refused or return the package with a valid tracking number and notify us with said tracking number so we can verify. Once we receive the package back to our warehouse and review it, we will be able to provide a refund.

Wrong Address Disclaimer

It is the responsibility of the buyer to make sure that he or she enters the address correctly. We cannot guarantee address changes due to strict shipping schedules. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered. If your order is already processed or has already shipped, we cannot change the address and the only thing we can do is wait to see if the package gets returned back to us. In that case, we will be able to provide you with a re-ship or refund.

Delivery of Items

In the event a customer’s tracking number states delivery was made to the customer's address, BioNerve does not offer refunds if the item is claimed to not have been delivered. If an item is not received when tracking information confirms delivery, please contact the designated shipping company (USPS) for assistance.

Returns

In order to obtain your full refund for your bottle(s) you must return all bottles – be they empty, full or partially full (and including any “bonus” or “free” bottles as part of your order) – back to our fulfillment center at the address listed below, within 180 days of the date you originally ordered the product along with a written or printed note (inside the package) with the following information clearly written:

• Your Order ID (Found in your receipt)

• Your Full Name, and Full Address where the shipment was received

• Your Email Address and Phone Number

• Your original packaging slip (if available)

***(NOTE: Failure to return all bottles will result in a partial refund.)***

In order for your full refund to be processed the product must arrive at our fulfillment facility within 180 days of the original purchase date. Failure to include all bottles purchased – be they empty, full or partially full (including any “bonus”, “free” or “gifted” bottles) – or failure to clearly write your order details as specified above so that a member of our fulfillment center staff can clearly read and allocate your return will result in our inability to refund you. You pay for the return shipping. Once our fulfillment center has received the package and relayed the correct information to us, you will be issued a refund. Your refund will be credited back to your bank account and may take up to 3-5 business days to show in your statement, depending on the speed of the processing bank.

All returns need to be shipped via USPS to the following address:

BioNerve
Fulfillment House Return Address - PO BOX 90129 Lakeland FL 33804

You must provide a tracking number for your return. Failure to send a tracking number can delay your return being reviewed.

By ordering through our website you are bound to the Terms and Conditions.

tryBioNerve.com

If you have any questions, please let us know at support@biohelpcontact.com.

REPORT SPAM

We Take Spam Seriously

In the context of electronic messaging, spam refers to unsolicited, bulk, or indiscriminate messages typically sent for a commercial purpose.

We provide a facility that enables users to send email messages / private messages to others. Users must not use this facility to send unsolicited, bulk, or indiscriminate messages, whether or not for commercial purposes.

Receipt of unwanted messages from our company: In the unlikely event that you receive any message from us or sent using our systems that may be considered to be spam, please contact us by using the details below and the matter will be investigated.

If you got an unsolicited marketing email or text, enter your email address or phone number below and click "Remove Me" to be added to our "DO NOT CONTACT" file.

Contact Information

For questions, concerns, or complaints, reach us at:

Do you have any questions?

Please do not hesitate to contact us directly. Our team will come back to you within a matter of hours to help you.

Product Email Support

support@biohelpcontact.com

Product Phone Support

+18772918724

Mon - Sun 10 AM - 1 AM EST

Order Email Support

support@biohelpcontact.com

Order Phone Support

+18772918724

Mon - Sun 10 AM - 1 AM EST

* Every email or phone call is managed by our friendly customer support agents, and they will reply as soon as possible.

Frequently Asked Questions

Find answers to common questions about BioNerve